Anti Scam Protection Policy
Without question, we take the safety and security of our Members very seriously. When the dating environment is toxic with fraudulent activity and dishonesty, relationships cannot thrive. Our top priority at Dream Singles is to make each Member feel not only special, but also secure.
As part of our mission to provide the best possible service, we utilize a comprehensive Anti-Scam Protection Policy. First, it is important for our Members to understand what we mean by a "scam" and how a "scammer" might attempt to operate within a site like Dream Singles. Second, we will explain how our Anti-Scam Protection Policy operates to shut down scammers before they can communicate with our Members.
A scammer is any Member who intentionally uses our site for dishonest or fraudulent purposes. A scammer has no intention of engaging in a meaningful relationship with other Members. Therefore, the only purpose for using the site is for personal and/or financial gain.
Scamming behavior includes:
- Requesting money or expensive gifts through Chats or Emails
- Presenting false personal information in a Member profile
- Impersonating other people during communications
The major reason we have an Anti-Scam Protection Policy in place is to provide the utmost protection to our Members. We value user trust and a violation in this area is not taken lightly by Dream Singles. Anyone engaged in scamming or dishonest behavior will be immediately and permanently banned from Dream Singles. If you think you may be communicating with a scammer, please do not hesitate to let us know about your suspicions.
How We Prevent Scamming
Dream Singles does not compensate its Members for using the site, nor does it hire models to impersonate genuine Members. Our aim is to always provide a safe virtual dating environment that fosters flourishing connections. There are four main ways we safeguard our Members:
- Video verification of Member identity
- Verification of Member identification documents
- Prohibition of Gift or Money Requests
- Removal of Member account upon violation of site policy
Video Verification of Member Identity
Through video, Members must verify their passport and background information. In this way, Dream Singles establishes facts and accurate details of the Members.
Moreover, to confirm that no one other than our Members are engaging in site communication, we require the use of Live Video on a consistent basis.
Verification of Member Identification Documents
Along with the video verification of the Member, our local staff has access to Member documents. This is one of the most vital steps in verifying Member identity and intention to register on Dream Singles.
Although we confirm the identity of our Members and provide our best efforts to stop scammers, the true intent of an individual cannot always be discovered. No one, including Dream Singles, can guarantee the intent of any other individual. Therefore if, in the unfortunate event, you believe you have encountered a Member with improper motivations, please contact us right away. If it is confirmed that a Member is a scammer, their profile will be removed from our database immediately.
Prohibition of Gift or Money Requests
Members of Dream Singles are not allowed to ask for money or gifts. If you find yourself in a situation where a Member is requesting these things from you, please notify us immediately.
Removal of Member Account Upon Violation of Site Policy
Should you choose to send a gift to another Member, we require that Member to take a photo of him or her receiving the gift. In this way, we provide confirmation that the person you were communicating with is the person who received your gift.
How to Avoid Scammers
Now that you understand the ways we help to protect you, we are now going to discuss ways that you can help protect yourself. Take advantage of our various technology features - like Live Video, Video Clips and Chat - to conduct your own Member verification. At all times, be aware and look for red flags that may concern you. Here are five useful tips on how to protect yourself against scammers:
- Do not give out sensitive/personal or financial information to other Members;
- Do not send money or expensive gifts to other Members;
- Do not exchange personal contact information to Members you do not know well;
- Do not engage in communication with any Member who pressures you to give out information you’re uncomfortable sharing;
- Do not engage in communication with any Member who tries to sell products or services or offers sexual services for money/gifts.
As a Dream Singles Member, you can be assured that we are here to help you in any way we can. Your satisfaction is our best reward and by reading our testimonials, you can see for yourself that we are very successful in helping people connect and create long-lasting and meaningful relationships.
Thank you for choosing Dream Singles, where YOUR happiness is OUR job!
Sincerely,
Dream Singles Team